Troubleshooting Office Integration Issues: Wise Disk Cleaner Disappears

When working with ProjectWise, users may encounter frustrating issues that prevent them from completing their tasks efficiently. One such issue is when the wise disk cleaner disappears, leaving users wondering what could be causing it and how to resolve the problem.

If you're experiencing this issue on multiple machines, it's essential to consider potential version compatibility issues, software environment problems, or security concerns. It's likely that the issue lies with the original user's Windows profile. To confirm this, try logging in as a different user and attempting to use ProjectWise with office integration. If the problem persists, it may be related to the new user's profile rather than the machine itself.

If the issue is isolated to one user, it could be attributed to their Windows profile. Ensure that all Office updates are installed before proceeding with troubleshooting. It's also important to note that ProjectWise Explorer Client 10.00.03.167 allows multiple Excel files to be opened without regard to version, but older formats like xls may not be compatible.

To resolve this issue, follow these steps:

1. Log in as a different user and attempt to use ProjectWise with office integration.

2. Ensure that all Office updates are installed.

3. Test each step before moving on to the next one to ensure accuracy.

Keep in mind that this article is a living document, and if you discover any additional solutions or troubleshooting steps not mentioned here, please feel free to add them for future reference.

By following these steps and considering potential causes of the wise disk cleaner's disappearance, you can effectively troubleshoot and resolve issues related to Office integration and ProjectWise.

Wise disk cleaner disappears